2012-2015 Strategic Plan
Table of Contents
MISSION STATEMENT
EXECUTIVE DIRECTOR MESSAGE
THE STRATEGIC PLANNING PROCESS
GOALS AND OBJECTIVES
REACH ENHANCED LEVEL OF THE KENTUCKY PUBLIC LIBRARY STANDARDS
ENHANCE PROFESSIONAL GROWTH OF STAFF
PROVIDE LIBRARY PATRONS WITH THE HIGHEST QUALITY PROGRAMS, SERVICES, COLLECTIONS AND FACILITIES
OPERATE THE LIBRARY WITH FISCAL RESPONSIBILITY
Mission Statement
The Marshall County Public Library System provides equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, and online resources to meet the needs of the community.
Approved and adopted by the Marshall County Public Library Board of Trustees on October 24, 2002.
Reviewed Spring 2010.
Message From the Executive Director
The Marshall County Public Library System is a thriving part of each community in the county. Usage at all locations is high and the three buildings have undergone expansion or been recently built. The Bookmobile program is strong and is an important part of the library system. In addition, the number of staff has dramatically increased over the past five years. These events have helped the library provide more programming, improved collections, and better customer service.
This continued growth along with requirements of the Kentucky Public Library Standards, the Kentucky State Board for the Certification of
Librarians, and the Kentucky Department for Libraries and Archives (KDLA) Minimum Facility Standards for Kentucky Public Libraries has revealed the necessity for organizational structure and a Strategic Plan. With input from the Staff, Management, and the library Board of Trustees, Bill Waltrip, a consultant with Leadership Strategies Group, has led us through the process of creating this Strategic Plan. The goals set in the Strategic Plan will be reviewed at each
Management meeting. The Management Team members will be assigned a goal and will document the progress of that goal.
As one of the requirements of KDLA’s Annual Report is to provide the date of the library’s Long Range Plan (aka Strategic Plan), a copy of this plan will be submitted to KDLA with the Annual Report. This Strategic Plan will be used for planning each year’s budget, program and collection needs, and staff requirements. I would like to thank all of the Board of Trustees and the Staff for their input. The success of the plan will require a team effort. I look forward to the anticipated success of this Strategic Plan for the Marshall County Public Library System.
Kristi Tucker
The Strategic Planning Process
Kristi Tucker initiated the strategic planning process by entering into an agreement with Bill Waltrip of Leadership Strategies Group to facilitate the plan.
Each employee and Library Trustee was afforded the opportunity to participate in the process. The final plan includes issues raised by Staff members and Trustees during the SWOT assessment.
The Strengths, Weaknesses, Opportunities, and Threats (SWOT) process allows each employee the opportunity to voice their opinions regarding organizational issues in a group setting with other employees. In addition, each employee was also encouraged to email comments regarding SWOT issues to the facilitator for a week after the group session. The facilitator did receive several emails from staff.
The library staff met with the facilitator in a one-day session. The all day session included a team building exercise, a review of the Marshall County Public Library Mission Statement, and a discussion regarding possible goals and objectives for the organization, and the SWOT analysis.
The next step in the process included meeting with the Library Board of Trustees. The Board of Trustees session was a shorter version of the all day session that was held with employees. Kristi Tucker shared the results of the employee SWOT with the Trustees.
On May 13, 2010, Bill Waltrip and Kristi Tucker met with the Management Team members, Nancy Petty, Lenisa Jones, Kim Darnall, and Ginger Russell to discuss the goals and objectives for the strategic plan.
The next several weeks involved Kristi Tucker and the Management Team members working on the goals and objectives with Bill Waltrip via e-mail and telephone conversations. On July 8, 2010 Bill Waltrip, Kristi Tucker, and members of the Management Team met at the Calvert City Branch to finalize the content of the Strategic Plan.
Kristi Tucker approved the Strategic plan and submitted the plan to the Board of Trustees on July 27, 2010 for their consideration.
GOAL 1 - Reach ENHANCED Level of the Kentucky Public Library Standards
Measurable Objectives:
1.1 - Have Board of Trustees approve five-year strategic plan by September 1, 2010.
1.2 - Conduct a staff salary survey and modify salary schedule as necessary by April 1, 2011.
1.3 - Conduct a staff education needs audit and develop an implementation plan by January 6, 2011.
1.4 - Conduct a staff certification needs audit and develop a plan by January 6, 2011, to ensure all staff members who provide information services to the public are certified or working towards certification, as required by the Kentucky State Board for the Certification of Librarians.
1.5 - Develop Reader’s Advisory training material and workshop by March 1, 2011.
1.6 - Provide staff trained in “Readers Advisory” during all open hours by May 2, 2011.
1.7 - Maintain collection materials budget at 20% of total expenditures in each budget year.
1.8 - Each library location will weed 4% of collection each fiscal year.
1.9 - Each library will evaluate their collection by the last day of July of each year to verify that at least 25% of the libraries' circulating collections have been published in the past five years.
GOAL 2 – Enhance professional growth of staff
Measurable Objectives:
2.1 - Technology training by Technology Coordinator for both staff and patrons @Benton, @ CC and @ Hardin one day a month.
2.2 - Technology Plan filed with KDLA by June 1 of each year.
2.3 - Develop the job description for the Bookkeeper position by August 15, 2010.
2.4 - Provide a Bookkeeper for the library system by September 15, 2010.
2.5 - Develop a two-year training plan for each staff classification by July 1, 2011.
2.6 - Development of a new employee orientation program for new hires by March 1, 2011.
2.7 - Have an outside Management Training Firm begin management training for appropriate staff by November 1, 2010.
2.8 - Set up training for American Library Association standards concerning the “Right to Read” by March 1, 2011.
2.9 - The Director will recommend to the board by October 30, 2010 that in-house staff training be scheduled two times per year.
2.10 - Conduct diversity awareness training by January 15, 2012.
2.11 - Conduct customer service skills training to all staff by June 1, 2012.
2.12 - An in-house tech-training request list will be available at each library location by October 1, 2010.
GOAL 3 – Provide library patrons with the highest quality programs, services, collections and facilities.
Measurable Objectives:
3.1 - Select a Benton Facility committee by June 1, 2011.
3.2 - Provide options to the Board of Trustees for an expansion or move of the Benton facility by July 1, 2012.
3.3 - Expand or move Benton facility by 2015.
3.4 - A schedule for a two-year weeding cycle will be developed by January 15, 2011 for system wide implementation.
3.5 - Weeding tasks by staff will be included in job descriptions by September 1, 2010.
3.6 - Provide a children’s librarian at all three branches by June 1, 2011.
3.7 - Expand the number of programs to increase the number of program attendees by July 1 of each year.
3.8 - Purchase a new vehicle for the bookmobile program by July 1, 2012.
3.9 - Develop a contingency plan for the bookmobile vehicle by December 1, 2010 in the event the vehicle was disabled long term.
GOAL 4-Operate the Library with Fiscal Responsibility
Measurable Objectives:
4.1 - Bookkeeper applies for E-rate discount within filing window (as set by Erate) each year.
4.2 - Bookkeeper will apply for available grants through KDLA and other avenues by the appropriate due dates. A list of opportunities will be forwarded to the
Library Director by the first day of each month.
4.3 - Management team will evaluate a best-seller leasing program by July 1, 2011.
4.4 - Assess the needs at each branch by May 1 of each year regarding staff, collection, and facilities.
4.5 - By July 1 of each year verify that the Library has a reserve of twelve-month operating expenses.
4.6 - A copy of the Annual Report will be provided to the Fiscal Court by August 15 of each year.